Questions and answers
Short, honest answers to the questions we hear most. If yours is not here, get in touch.
Frequently asked questions
Who can use CodeX2 Academy?
Learners and instructors who have been given an account. The academy is closed-access: accounts are created by instructors and there is no public sign-up.
How do I get an account?
Use the Request access button on this site or ask your instructor. You will receive your sign-in email address and a temporary password.
How much does it cost?
Access, fees and payment, where they apply, are agreed with CodeX2 or your instructor or organisation. This website does not take payments.
Do I need security experience?
No. The Cybersecurity Foundations path starts from the beginning and assumes no technical background.
Which path should I start with?
Start with Cybersecurity Foundations. After that, pick the path that matches the work you want to do.
How long does a course take?
Most courses take between 6 and 9 hours of study. Each course page shows its study time.
Are the labs safe?
Yes. Every lab is a simulation inside the portal. Nothing you do reaches a real system. Read how labs work.
What do I need on my computer?
A modern web browser and an internet connection. The portal labs need nothing installed. Some bootcamp modules suggest tools to install in your own practice environment.
How are certificates verified?
Every certificate has a unique number and a digital signature. Anyone can check it at academy.codex2.com.pk/verify.
Can I retake an assessment?
Yes. The pass mark is 70%.
I forgot my password. What do I do?
Ask your instructor to issue a new temporary password. You will choose your own at the next sign-in.
Is my data safe?
We collect only what the academy needs, store passwords as one-way hashes, and offer two-step verification. Read the Privacy Policy for details.
Are you affiliated with Cisco, CompTIA, EC-Council or ISACA?
No. Our certificates are our own and are not accredited or regulated qualifications.
How can I contact you?
See the contact page.